Gender and Emotion
in Rape Work

Chapters 8-9

•      So are women or men better at “rape work” or process victims of sexual assault?

•      How does the organization or job influence the gender dynamics involved?

How are organizations gendered?

•      Accounts

–  Women are better

–  Men are better

–  Some women and some men are better

–  It depends

–  Gender is irrelevant

Emotions

•      Emotion work

•      Feeling rules

•      Display rules

•      Organizational mandates

•      Work feelings

–  Negative

–  Positive

Managing Work Feelings

•      Managing one’s own feelings

•      Managing victim’s feelings

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